Strategy and governance
Annual performance datasets 396.10 KB
An annual performance dataset that allows stakeholders to assess whether we are providing acceptable levels of service
Annual Risk Outlook (May 2023) 223.52 KB
A tool to help Costs Lawyers recognise and mitigate emerging market risks that could impact their business
Annual Risk Outlook (May 2024) 346.18 KB
A tool to help Costs Lawyers recognise and mitigate emerging market risks that could impact their business
Performance Indicators 338.76 KB
How we measure and report on our performance and ensure we are on track to deliver our strategy
Policy statement on good consumer outcomes 352.43 KB
Our commitment to focusing on good consumer outcomes in all our regulatory work